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01-28-2019 11:42 AM
Re: Remo Remote will not charge or power on
[ New ]Did all that. Remote is never used. I understand that there is no more replacement possible for the Remo?
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01-28-2019 12:58 PM
Re: Remo Remote will not charge or power on
[ New ]
Do reach out to our Support Team @marks1972
They should be able to provide you some options.
Thanks!
Ej
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02-11-2019 01:25 PM
Re: Remo Remote will not charge or power on
[ New ]Hello EJ,
I have send the remo back to Go Pro 2 weeks ago. Still no answer. How long will it take ? I leave in 1,5 weeks for a skiing trip and i already could not use the remo on my last skiing trip 3 weeks ago,..so i getting a little irritated that it's taking so long.
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02-11-2019 07:04 PM
Re: Remo Remote will not charge or power on
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02-12-2019 02:14 PM
Re: Remo Remote will not charge or power on
[ New ]
Hi @marks1972,
Please contact our customer support team via phone or chat for follow up.
Regards,
-Jay
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03-01-2019 02:09 PM
Re: Remo Remote will not charge or power on
[ New ]3 unidades ya, con el mismo problema... por qué no dicen que es un fallo de fabricación, en vez de tener a todo el mundo loco buscando información? Y lo peor de todos es intentar hacer creer que los usuarios son medios tontos... ESTE PRODUCTO TIENE FALLOS, Y CUANDO SE ACABA LA BATERÍA POR TIEMPO YA DEJA DE FUNCIONAR. ES UN FALLO DE FABRICACIÓN.
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05-02-2019 12:54 AM
Re: Remo Remote will not charge or power on
[ New ]I'm having the same problem today.
Went to charge the REMO and nothing, led light lights up red for a split second and thats it, nothing.
plugged into wall charger 2 different cables and zip.
will contact gopro tomorrow
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05-02-2019 02:29 AM
Re: Remo Remote will not charge or power on
[ New ]Seems a batch of Gopro remo s are having issue with holding the battery power.
Please contact GoPro and most probably they will arrange a replacement , but with a different version.
However if you really need the remo and have a fair electronic knowledge , you can repair. I did so and it worked well. But Still you need to keep it charged regularly , not allowing the battery to deep discharge.