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%3CLINGO-SUB%20id%3D%22lingo-sub-214687%22%20slang%3D%22en-US%22%3EREMO%20Dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214687%22%20slang%3D%22en-US%22%3EI%20just%20received%20my%20new%20REMO%20and%20it%20is%20dead.%20It%20will%20not%20turn%20on%20or%20do%20anything.%20Charged%20it%20overnight..%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-214687%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAccessories%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-214716%22%20slang%3D%22en-US%22%3ERe%3A%20REMO%20Dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-214716%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F69303%22%20target%3D%22_blank%22%3E%40jset670%3C%2FA%3E%2C%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ESorry%20to%20hear%20about%20your%20Remo.%20If%20you%20get%20in%20touch%20with%20our%20Support%20team%20here%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%2C%20they%20will%20be%20able%20to%20help%20you.%20You%20can%20reach%20them%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks%2C%26nbsp%3B%3CBR%20%2F%3E%20Marius%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-216260%22%20slang%3D%22en-US%22%3ERe%3A%20REMO%20Dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-216260%22%20slang%3D%22en-US%22%3EDone..%20New%20one%20on%20the%20way.%20Upgraded%20me%20to%20the%20new%20remote.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-216271%22%20slang%3D%22en-US%22%3ERe%3A%20REMO%20Dead%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-216271%22%20slang%3D%22en-US%22%3E%3CP%3EGreat%20to%20know%20that%2C%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F69303%22%20target%3D%22_blank%22%3E%40jset670%3C%2FA%3E%20.%20Thank%20you%20for%20posting%20back%20for%20an%20update.%20Best%20regards!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Sightseer
Posts: 2

REMO Dead

I just received my new REMO and it is dead. It will not turn on or do anything. Charged it overnight..
GoPro
Posts: 7,891

Re: REMO Dead

Hello @jset670

 

Sorry to hear about your Remo. If you get in touch with our Support team here https://gopro.com/help/ContactUs , they will be able to help you. You can reach them via phone or chat. 

 

Thanks, 
Marius

Sightseer
Posts: 2

Re: REMO Dead

Done.. New one on the way. Upgraded me to the new remote.
GoPro
Posts: 7,891

Re: REMO Dead

Great to know that, @jset670 . Thank you for posting back for an update. Best regards!