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Sightseer
Posts: 2

REFUNDS RMA-728437

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May I have an update on my gopro subscibtion refund?

GoPro
Posts: 19,187

Re: REFUNDS RMA-728437

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Hello, @fernandom302. We checked on your account profile in Support and we see that the request has already been submitted. Based on the latest notes, it could take 30 business days or more for the refunded amount to be reflected on your account. Please continue checking on your end. Thanks!

Sightseer
Posts: 2

Re: REFUNDS RMA-728437

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I still have not received my refund. What is going on? It’s been 3 months now!!
GoPro
Posts: 26,073

Re: REFUNDS RMA-728437

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Hi @fernandom302

 

Sorry for any trouble caused.

Order and refund-related concerns are best handled by our Support Team.

Please follow up with them through https://gopro.com/help/ContactUs

 

Thanks!

Ej