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Sightseer
Posts: 1

Quik key

[ New ]

My GoPro quik key connects to my IPad Pro, but will not show or download my video’s/ thumbnails. The quik key flashes pink and opens the app as normal but I am unable to view and download the video clips. I made sure the app was up to date and other simple fixes that I’ve seen on blogs/ forums but nothing else is working. Any idea how to fix this?


Accepted Solutions
GoPro
Posts: 28,787

Re: Quik key

[ New ]

 

Hi @coolbluff4457

 

Thanks for trying to troubleshoot the issue.

Please reach out to our Support Team for further assistance.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

 

 

 

View solution in original post


All Replies
GoPro
Posts: 28,787

Re: Quik key

[ New ]

 

Hi @coolbluff4457

 

Thanks for trying to troubleshoot the issue.

Please reach out to our Support Team for further assistance.

They are available via phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej