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Tourist
Posts: 3

Polar red filter not sealing

[ New ]

Hi there

I just used my brand new red filter from Polar pro for the first time last week

No matter how carefully i mounted it, it kept taking in tiny amounts of water, i was only diving from 0-25 feet

And this was off course visible on the footage

 

I noticed there is no rubber seal and i just seems to click into place

 

Has anybody had any similar problems ?

Explorer
Posts: 13,058

Re: Polar red filter not sealing

[ New ]
You actually want to put it on under water. It's not meant to keep water out.
Tourist
Posts: 3

Re: Polar red filter not sealing

[ New ]

I tried putting on in water, but it seemed to not be filled completely with water and then it F... up the video as well

 

Are you 100% its ment to go on while in the water ?

Explorer
Posts: 13,058

Re: Polar red filter not sealing

[ New ]
I don't know about the Polar Pro specifically, but most filters have slits in them to allow water to flow inside. I did check on the Polar Pro website and a reviewer did note, "Make sure you remove and replace the filter underwater to get out any air bubbles."
Explorer
Posts: 13,058

Re: Polar red filter not sealing

[ New ]
You might want to check with Polar Pro
Tourist
Posts: 3

Re: Polar red filter not sealing

[ New ]

Thank you, ill write their support team then

 

Thanks for taking the time to reply :-)