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Tourist
Posts: 1

Pas de réduction avec GoPro PLUS

[ New ]

bonjour 

je voudrais commander plusieurs articles d'accessoires puisque j'ai souscrit l'abonnement gopro plus mais au moment de payer aucune réduction ne s'applique Pourquoi ? 

merci pour votre réponse 


Accepted Solutions
GoPro
Posts: 159

Re: Pas de réduction avec GoPro PLUS

[ New ]
Hi @passion21.

Thank you for your interest in the GoPro products. You are correct that you should be able to get discounts when purchasing accessories while logged in to GoPro Plus. A couple of things you may want to check:
1. Log out and log back in to your account before purchasing.
2. If the account is newly created/activated; please allow 24-72 hours to fully working with discounts.

If it is still not working, you may want to check with our Customer Support team via: https://gopro.com/help/ContactUs

I hope this helps.

V.

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All Replies
GoPro
Posts: 159

Re: Pas de réduction avec GoPro PLUS

[ New ]
Hi @passion21.

Thank you for your interest in the GoPro products. You are correct that you should be able to get discounts when purchasing accessories while logged in to GoPro Plus. A couple of things you may want to check:
1. Log out and log back in to your account before purchasing.
2. If the account is newly created/activated; please allow 24-72 hours to fully working with discounts.

If it is still not working, you may want to check with our Customer Support team via: https://gopro.com/help/ContactUs

I hope this helps.

V.