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Sightseer
Posts: 1

One joint of my Go-Pro 3-way mount broke really easily after being knocked over, can I claim?

I would have thought the mount would be more robust and able to withstand being knocked over. Is it possible to claim for a replacement part?

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GoPro Community Manager
Posts: 5,831

Re: One joint of my Go-Pro 3-way mount broke really easily after being knocked over, can I claim?

@stephenb5472 - If you reach out to our Support team at https://gopro.com/help/ContactUs, they'll likely be able to help you out with this.

 

Jeff

Hiker
Posts: 12

Re: One joint of my Go-Pro 3-way mount broke really easily after being knocked over, can I claim?

I've also cracked one from over tightening the screw so be careful and make sure not to overdo it. Mine still worked but I felt like a dummy after I did it.