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Sightseer
Posts: 1

No prende la pantalla LCD de mi gopro hero 2018

[ New ]

Buenas tardes no funciona el volver a actualizar el software de la gopro hero 2018 la pantalla LCD no enciende su ayuda por favor 


Accepted Solutions
GoPro
Posts: 24,538

Re: No prende la pantalla LCD de mi gopro hero 2018

[ New ]

Hi @diegoc217

 

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
If it's not the case, a manual update is the next step. https://gopro.com/en/us/update/hero-2018

 

Should it still be the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 24,538

Re: No prende la pantalla LCD de mi gopro hero 2018

[ New ]

Hi @diegoc217

 

Please ensure that the SD card is not inserted between the SD card slot and the battery as this can put pressure on the back of the touch display.
If it's not the case, a manual update is the next step. https://gopro.com/en/us/update/hero-2018

 

Should it still be the same, please reach out to our Support Team through https://gopro.com/help/ContactUs

 

Thanks!

Ej