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Tourist
Posts: 1
Accepted Solution

No Orders Found? How can I cancel it?

hi~ 1/8 I pre order the Media Mod for Gorpo8,

and I also received a confirmation letter,

but some reason I want to cancel the pre order, 

but I can't find the order in https://gopro.com/en/tw/order-status,

it show "No Orders Found",

can you tell me what to to? 

Order # MU-00483743

 

thank you!


Accepted Solutions
GoPro
Posts: 11,601

Re: No Orders Found? How can I cancel it?

Hello @ben23tw

 

It will be best to reach out to our Support Team regarding your concern.

You may contact them through https://gopro.com/help/ContactUs

 

Thanks!

Ej

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All Replies
GoPro
Posts: 11,601

Re: No Orders Found? How can I cancel it?

Hello @ben23tw

 

It will be best to reach out to our Support Team regarding your concern.

You may contact them through https://gopro.com/help/ContactUs

 

Thanks!

Ej