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Tourist
Posts: 4

My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]

Hi,

Pressure at depth is pushing the back door of my super suit onto the touch screen of my Hero 7 when I scuba dive, which locks up my GoPro and runs down the battery.  Surely the back door shouldn't be that flexible?  Is it faulty?  And no, I haven't been anywhere near 60m.


Accepted Solutions
GoPro
Posts: 13,476

Re: My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]

@nautiphoto, from the main preview screen, swipe down and tap on the padlock icon. See Page 65 on the HERO7 Black camera's Product Manual - https://gopro.com/help/productmanuals.

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Explorer
Posts: 13,039

Re: My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]
Are you locking the rear LCD? The back door has to press against the LCD to prevent the camera from moving.
Tourist
Posts: 4

Re: My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]

How do I lock the LCD?

GoPro
Posts: 13,476

Re: My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]

@nautiphoto, from the main preview screen, swipe down and tap on the padlock icon. See Page 65 on the HERO7 Black camera's Product Manual - https://gopro.com/help/productmanuals.

Tourist
Posts: 4

Re: My super suit is touching the touch screen and locking up my GoPro Hero 7 when I dive to 10m

[ New ]

Ok. Will try that and see if it fixes the problem.