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Tourist
Posts: 1

My order still pending

[ New ]

Hi, I placed an order including 1 shorty and 1 dual battery charger+spare battery on 4 Dec, the order is recieved by ur company but still in process for almost two weeks, i cant even check my order status on ur website. Everytime I tried to look for support on ur website is not success. 

GoPro
Posts: 24,442

Re: My order still pending

[ New ]

Hi @kkkadence

 

We tried to locate the order using the email address on your Hub profile but can only see one order(11/26/2020).

Order-related concerns are best handled by our Support Team.

We see your call back request logged in the queue.

Support will be reaching out to you soon.

 

Thanks!

Ej