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10-04-2018 09:43 PM
My gopro REMO wont power on..
[ New ]I tried so many ways to charge it..Or turn it on. It simply wont work . Pls help.
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10-04-2018 11:58 PM
Re: My gopro REMO wont power on..
[ New ]Where did you purchase your REMO? If it was from a shop you'll want to see if you can return it for refund or store credit (possibly exchange for the Smart Remote). Unfortunately, the company that supplied GoPro with the REMO batteries gave them some duds which turned out to not have a very long life span.
If the store wont help you out and/or you purchased from GoPro within the last year, you're going to need to contact the GoPro Support Team https://gopro.com/help/PKBContactus Have you proof of purchase (receipt) handy when you contact them (if it's by chat, have a photo ready to upload). GoPro no longer sells REMO, but they might be able to exchange it for a Smart Remote.
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10-04-2018 11:58 PM
Re: My gopro REMO wont power on..
[ New ]Where did you purchase your REMO? If it was from a shop you'll want to see if you can return it for refund or store credit (possibly exchange for the Smart Remote). Unfortunately, the company that supplied GoPro with the REMO batteries gave them some duds which turned out to not have a very long life span.
If the store wont help you out and/or you purchased from GoPro within the last year, you're going to need to contact the GoPro Support Team https://gopro.com/help/PKBContactus Have you proof of purchase (receipt) handy when you contact them (if it's by chat, have a photo ready to upload). GoPro no longer sells REMO, but they might be able to exchange it for a Smart Remote.
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10-05-2018 01:29 PM
Re: My gopro REMO wont power on..
[ New ]Thanks for your advice danielr15! I appreciate it. I bought it online at GoPro a few years back. I can’t even remember when. I think I lost the receipt. I tried tracking my orders with previous purchase, I can’t seem to find it. ☹️Again thanks for the help!
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10-05-2018 09:08 PM