Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-129152%22%20slang%3D%22en-US%22%3EMy%20REMO%20is%20not%20powering%20on%2C%20even%20cannot%20connect%20to%20go%20pro%205%20black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-129152%22%20slang%3D%22en-US%22%3E%3CP%3Ehey%20i%20buy%20a%20new%20remo%204%20days%20ago%20and%20charged%20first%20then%20tried%20to%20connect%20to%20the%20camera%20and%20nothing%20happens%2C%20even%20its%20not%20turning%20on%20or%20off%2C%20just%20make%20red%20light%20when%20i%20connect%20to%20charge%20it%20via%20all%20ways%20posible%2C%20please%20help%20me%2C%20i%20go%20to%20the%20store%20where%20i%20buy%20the%20remo%20and%20the%20gimme%20a%20second%20one%20and%20isnt%20working%20too%20%3D(%3C%2FP%3E%3CP%3Eplease%20help%20me%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-129471%22%20slang%3D%22en-US%22%3ERe%3A%20My%20REMO%20is%20not%20powering%20on%2C%20even%20cannot%20connect%20to%20go%20pro%205%20black%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-129471%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3Ca%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F51332%22%3E%40mktos%3C%2Fa%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20get%20in%20touch%20with%20our%20Support%20Team%20directly%20they%20should%20be%20able%20to%20help%20out.%20You%20can%20get%20in%20touch%20by%20Phone%20or%20Chat%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ECheers%2C%3C%2FP%3E%0A%0A%3CP%3ERyan%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Tourist
Posts: 1

My REMO is not powering on, even cannot connect to go pro 5 black

hey i buy a new remo 4 days ago and charged first then tried to connect to the camera and nothing happens, even its not turning on or off, just make red light when i connect to charge it via all ways posible, please help me, i go to the store where i buy the remo and the gimme a second one and isnt working too =(

please help me

GoPro
Posts: 3,924

Re: My REMO is not powering on, even cannot connect to go pro 5 black

Hi @mktos,

 

If you get in touch with our Support Team directly they should be able to help out. You can get in touch by Phone or Chat: https://gopro.com/help/ContactUs

 

Cheers,

Ryan