09-06-2018 09:33 AM
I bought Gopro Mic adapter 4 months ago until yesterday it was working very well. When I tried today it's not working. I check everything but it's not working. I checked my mic with other device it's working.
Note: I know only TRS mic will work with mic adapter and I have TRS mic.
09-06-2018 09:42 AM
TRRS mics will also work provided that you have a TRRS to TRS adaptor. For other microphone recommendations, you can check this article External Microphone Recommendations
If your mic adapter is not working, it would be best to get in touch with our Support team so they can determine the cause of the trouble and arrive at a resolution. You can connect with the team through phone or chat here https://gopro.com/help/ContactUs
09-06-2018 11:12 PM
Thanks for replying Marius. But I'm facing an issue like I can't connect the support. One option is for hub which I can lead here. Second numbers are not working. Can't chat with people. I don't know what to do?