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Reply
Sightseer
Posts: 1
Accepted Solution

Mi Karma y Karma grip no detecta mi gopro 6

Buen dia, compre la gopro Hero6 y el Karma, todo hiba bien hasta que actulice mi gopro desde entonces cuando uso el karma grip no detecta la gopro ya no puedo usar los botones del karma, igual con el drone no detecta la camara.

 


Accepted Solutions
GoPro
Posts: 9,012

Re: Mi Karma y Karma grip no detecta mi gopro 6

[ Edited ]

Hi @juanmanuel150

 

Please go over these steps:

  1. Disassemble the camera from the Karma Stabilizer (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle or drone). Reassemble everything.
  2. Ensure the Karma Stabilizer is up to date. (attach to Karma Grip and connect to Quik for Desktop. Keep in mind, this is only for the stabilizer and not the Grip Handle)
  3. Try performing a Hard Reset.
  4. Performing a Calibration with the camera attached to the grip or through the Controller - (Calibration → Stabilizer)

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs  

 

Thanks!

Ej

 

 

View solution in original post


All Replies
GoPro
Posts: 9,012

Re: Mi Karma y Karma grip no detecta mi gopro 6

[ Edited ]

Hi @juanmanuel150

 

Please go over these steps:

  1. Disassemble the camera from the Karma Stabilizer (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle or drone). Reassemble everything.
  2. Ensure the Karma Stabilizer is up to date. (attach to Karma Grip and connect to Quik for Desktop. Keep in mind, this is only for the stabilizer and not the Grip Handle)
  3. Try performing a Hard Reset.
  4. Performing a Calibration with the camera attached to the grip or through the Controller - (Calibration → Stabilizer)

Let us know how it goes.
You may also reach out to our Support Team for assistance.
https://gopro.com/help/ContactUs  

 

Thanks!

Ej