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Sightseer
Posts: 2

Meu Karma Grip não liga

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Meu karma grip só funciona qdo ligado a uma fonte de energia , qdo retiro o cabo ele desliga , já deixei várias horas carregando e não funciona.
Sightseer
Posts: 2

Re: Meu Karma Grip não liga

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GoPro
Posts: 24,495

Re: Meu Karma Grip não liga

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Hi @cassiom20

 

I am sorry for any troubles caused. Based on the isolation test you have done, this issue is most likely on the Karma grip handle where the battery is located.

 

Please reach out to our Support Team to look into its warranty options. You may reach out to them via phone or chat. https://gopro.com/help/ContactUs

 

 

Regards,

Ej