Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Hiker
Posts: 6

Media mod

[ New ]

By using the Media mod mounted on my Motor bike the gopro Hero 8 starts freezing or turns completely of after 5-10 minutes. 

Without the Media mod i have no problem when using the Hero 8 on the motor bike.  

The media mod does not have this problem when walking or with other activities

I'm using the advised SD Card and have the latest update on my Hero 8

 

GoPro
Posts: 6,097

Re: Media mod

[ New ]

Hi @superdukewil,

 

How do you start recording (use the camera) when the mod is attached?

 

Thanks!

-Jay

Hiker
Posts: 6

Re: Media mod

[ New ]

Switching the GoPro on with the mode button and start recording with the button on top of the camera 

GoPro
Posts: 6,097

Re: Media mod

[ New ]

Got it @superdukewil,

 

Have you tried installing new camera firmware manually?

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

 

If issue persist please contact GoPro customer support so that they could check. 

 

 

-Jay

Hiker
Posts: 6

Re: Media mod

[ New ]

OK Jay,

Thank You for the information, I will manually instal the new firmware like you suggested.

if this not solves the problem I will contact Gopro

Wil