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Sightseer
Posts: 1

Media Mod with USB-C

[ New ]

The USB-C that came with my GoPro Hero 8 does not fit into the USB-C connector correctly. It will not seat in all the way. It wont recognize on my computer. It won't charge.  I have to take the Media Mod case off of my GoPro Hero 8 to charge and to connect to my computer. 

GoPro
Posts: 21,894

Re: Media Mod with USB-C

[ New ]

Hi @drchuppo

 

Is your camera detecting the Media Mod?

Once attached, go to Peferences> Input/Output> Audio Input

 

Also, please make sure that your camera is up to date.

https://gopro.com/en/us/update/hero8-black

 

Thanks!

Ej