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Sightseer
Posts: 1

Max Lens Pro lässt sich nicht korrekt aufschrauben.

[ New ]

Halllo GoPro,

 

habe die richtige Position angewendet, Linse ist sehr schwerlaeufig und lässt sich nicht schließen.

 

8BC499DF-3A1A-4732-B382-0BCD30CB141B.jpeg

 

Was nun?

 

Mit freundlichen Grüßen 

 

Frank Prenntzell 

GoPro
Posts: 13,488

Re: Max Lens Pro lässt sich nicht korrekt aufschrauben.

[ New ]

@kotw65, you can push the Max Lens Mod unit towards the body of the camera while turning it into place. This compresses the Lens a bit and will help it set. You can use some force and try it a couple of times. 

 

If the issue persists, our Support team will be able to assist you further in resolving this. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.