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Sightseer
Posts: 1
Accepted Solution

MISSING A REFUND FROM SOMETHING DELIVERED A MONTH AGO!!!

Hello, I am still waiting for a refund of £150!
The tracking number from ups says it was signed and delivered back to you on the third of June! It's too hard to contact your company! I've emailed, no reply!
Very unhappy! Will not be buying gopro items again! Hope the company collapses! Bring on the DJI action camera!!!

Accepted Solutions
GoPro
Posts: 4,172

Re: MISSING A REFUND FROM SOMETHING DELIVERED A MONTH AGO!!!

Hi @braveriver50024,

It will be best to get in touch with our Support team to get an update regarding your refund. We no longer have an email support system thus, we're unable to receive any email. You may reach them by phone or chat through https://gopro.com/help/ContactUs.

Your time and patience are very much appreciated.

Kind Regards,
Ann

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All Replies
GoPro
Posts: 4,172

Re: MISSING A REFUND FROM SOMETHING DELIVERED A MONTH AGO!!!

Hi @braveriver50024,

It will be best to get in touch with our Support team to get an update regarding your refund. We no longer have an email support system thus, we're unable to receive any email. You may reach them by phone or chat through https://gopro.com/help/ContactUs.

Your time and patience are very much appreciated.

Kind Regards,
Ann