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Hiker
Posts: 12

Leaking Super Suit

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I am currently in the Red Sea on a diving holiday and my brand new super suit is leaking!!! This is my second super suit that leaks!!! I am using a hero 7 black. I have checked and cleaned both the seals and body and it is still leaking. My question is if the housing is leaking and I am using a 'waterproof' 7 black can the camera get damaged from the leak? I wi be on to support when I get back as I cannot trust the supersuit. I have a Shoot housing that has never leaked!!!!!!!!!
Hiker
Posts: 12

Re: Leaking Super Suit

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Hi support, any chance of an answer to my question ? I'm sure I am not the only leaky supersuit user!
GoPro
Posts: 6,097

Re: Leaking Super Suit

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Hi @mickc58,

 

If its not too deep and there is no enough pressure your camera should be fine after the leak.

Just make sure to disconnect everything and let it completely dry before using again. 

 

By the way if your supersuit is leaking that should be a defective unit. 

 

I would suggest to have it replaced. 

or contact GoPro Customer Support for assistance: 

https://gopro.com/help/ContactUs

 

Regards,

-jay

Hiker
Posts: 12

Re: Leaking Super Suit

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Tks for the response Jay. I maxed out at 2omts the whole week.

I will be onto GoPro Support.

 

Cheers.

 

Mick

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GoPro
Posts: 12,891

Re: Leaking Super Suit

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@mickc58, we appreciate the patience and understanding. Let us know if anything else comes up.