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Sightseer
Posts: 2
Accepted Solution

Leaking Dive housing, hero 6

I am getting water ingress (then condensation and poor footage) when using my dive housing on my hero 6. I've checked the door catch and cleaned the seal but it still leaks. Maybe the buttons or lense cover? Anybody had the same? I've only used it a few times from new and just for Windsurfing. Thanks

Accepted Solutions
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GoPro
Posts: 5,862

Re: Leaking Dive housing, hero 6

 

Hi @danf427,

 

It would be best to contact our customer support team so that they might have other options for you. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

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Highlighted
GoPro
Posts: 5,862

Re: Leaking Dive housing, hero 6

 

Hi @danf427,

 

It would be best to contact our customer support team so that they might have other options for you. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

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Sightseer
Posts: 2

Re: Leaking Dive housing, hero 6

I did that Jay and they were super helpful and got it resolved for me. Haven't had much luck with online chat for technical issues (with other companies) but the GoPro chat is excellent. Really good service
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GoPro
Posts: 5,862

Re: Leaking Dive housing, hero 6

 

Awesome! @danf427,

 

Glad to know that!

 

 

-Jay