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Tourist
Posts: 3

Lcd bacpac white screen

Hi everyone. I have an issue on my lcd bacpac.. It appears to be on a white screen.. I cant see everything.. Is it damage or broken already even if i haven't drop it yet? The screen is just on white and sometimes it shows blurred/flashy white.. Anybody has same issues with mine? Can you help me out? Thanks
Tourist
Posts: 3

Re: Lcd bacpac white screen

I also check on youtube regarding the issues. They also have that common white screen lcd bacpac issues..
GoPro
Posts: 7,949

Re: Lcd bacpac white screen

Hello @greenflame56261

 

If you get in touch with our Support team here https://gopro.com/help/ContactUs , they will be able to sort this out for you. You can call or chat with them. 

 

Best regards, 
Marius

Tourist
Posts: 3

Re: Lcd bacpac white screen

Thanks so much for responding. Im from Philippines and it seems that our country doesn't have any customer support number.
GoPro
Posts: 7,949

Re: Lcd bacpac white screen

[ Edited ]

Sorry to hear about that, @greenflame56261 . You can try the number of the nearest country to you on the list. Better yet, you can initiate a chat conversation with an agent. Please consider the hours of operation. Relative to your local time, our Support would already be available starting 9PM.  Thanks!