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Sightseer
Posts: 1

Karma grip

Hello, my karma grip does not control the GoPro. I’ve tried resetting it and nothing works. What else can I do?
GoPro
Posts: 2,471

Re: Karma grip

Hi @supercliff23568,

Sorry to hear about the trouble. I have a few troubleshooting steps for you to go through that should help get you get back up and running.   

  1. Disassemble the Karma Stabilizer from the Grip (Take the camera out of the harness, harness off stabilizer, and stabilizer off the grip). Reassemble everything. 

  2. Ensure that all Karma devices are up to date.  

  3. Ensure that your GoPro camera is up to date.

  4. Test the Karma Stabilizer with the Karma Grip.

    • If doesn't seem to work with the Karma Grip and the front LCD screen of the camera is only showing the 'USB Mode' symbol, please try the following troubleshooting steps:   

      • Perform a Hard Reset.   

      • Power off the Karma Grip and camera 

      • Hold the mode/power button for 8-10 seconds.  

      • If done properly, all of the LEDs on the grip will blink once and power off the grip.  

      • Then all four LED lights will flash with a single red bottom light. 

      • Continue holding and the Karma Grip and camera will power back on. 

    • Perform a Calibration to the Grip.   

      • Attach the camera to the Karma Grip. 

      • Ensure Karma Grip is powered OFF.  

      • Place the grip with the buttons facing up on a table with the stabilizer hanging over the edge of the table.  

      • Press and hold the Tilt Lock button for 8 seconds.   

      • The grip automatically powers on and begins calibration. When the battery status lights on the grip stop flashing, calibration is complete.  

If the issue persists, our Support team will be able to assist you with the next steps. You may reach them by phone or chat through https://gopro.com/help/ContactUs. Let them know about the steps already taken.

Kind Regards,
Ann