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Tourist
Posts: 3
Accepted Solution

Karma grip lights - red solid white flashing?

I have the Karma grip but not a lot of info on how to use it.  Previously I had all four lights flashing top to bottom and now I have a solid red light and one white flashing.  As to why I can't find out a the "manual" is merely a brief 8 pages.


Accepted Solutions
Tourist
Posts: 3

Re: Karma grip lights - red solid white flashing?

Delete Quik 2.3 which only works with Windows 7 or 8 and once deleted install Quik 2.4 which is a Windows 10 64 bit version and see what happens.  I did this 2 days ago and hey presto it works.

 

Shame this info isn't available readily on the website.

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All Replies
Sightseer
Posts: 1

Re: Karma grip lights - red solid white flashing?

I had the same issue but just fixed it by connecting to the PC and open up the GoPro Quik software.  Then, update to the latest firmware for the grip.  It took a few tries for it to successfully update the firmware. But once it did work, red light and flashing white light went away.  Hope this help!

 

 

Hiker
Posts: 16

Re: Karma grip lights - red solid white flashing?

Mine is still stuck in this state, I have 4 flashing whites when connected

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Tourist
Posts: 5

Re: Karma grip lights - red solid white flashing?

I just tried to perform the Karma Grip updated firmware today 08/17/2017. My KG was working fine before the update. I connected as instructed via the GoPro email. The update, via Quik, failed twice and said try again. I disconnected the KG, shutdown Quik, and then reconnected the KG and restarted Quik. This time a message said the firmware was updated. How did my KG go from not updated to updated? Now I have a solid red light and a blinking white light and the KG is not functional. I can't even perform a hard reset by holding the power button for 8 to 10 seconds. My KG is non-functional at this time. GoPro team, please help!!!!!!!!!!!!!!!!!!!!!!! 

Tourist
Posts: 2

Re: Karma grip lights - red solid white flashing?

I have the exact same issue.  Tried the update and now left with blinking white and steady red while unplugged.  Four blinking whites while plugged in.  Hard reset does nothing.  Manual update package fails with the "setup" file.  I was instructed to run the manual update on a Win10 machine, but got the same result of the "setup' file failing.  Waiting on tech support for new ideas.

Tourist
Posts: 3

Re: Karma grip lights - red solid white flashing?

Delete Quik 2.3 which only works with Windows 7 or 8 and once deleted install Quik 2.4 which is a Windows 10 64 bit version and see what happens.  I did this 2 days ago and hey presto it works.

 

Shame this info isn't available readily on the website.

Tourist
Posts: 2

Re: Karma grip lights - red solid white flashing?

That worked!  Thanks, thought I really cool looking paper weight.

Tourist
Posts: 5

Re: Karma grip lights - red solid white flashing?

Bad news is, if your PC is not on Windows 10, GoPro just alienated all of us users. Going forward it seems, GoPro only intends to deliver updates via the newer version of Quik.