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Sightseer
Posts: 1
Accepted Solution

Karma Grip

Hi, It has been a while since I used the Karma Grip, I tried to wait for some time to find a fix (no luck), so I'm bothering you guys. My Karma Grip started to have a white blinking light at the top and a red light at the botton, it's not letting me use the gopro on it, it's not working. Tried updating the firmware, tried to hard reset and its not working. i bought both of them a while back (GoPro 5 works fine). Any help? I'm based in Costa Rica.


Accepted Solutions
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GoPro
Posts: 6,097

Re: Karma Grip

Hi @chichoren07

 

  • Update Karma Stabilizer using Quik for Desktop.
  • Ensure a camera is installed.
  • Disassemble the camera from the Karma Stabilizer (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle or drone). Reassemble everything.
  • Try performing a Hard Reset again.

If issue persist please contact GoPro customer support. 

They can help you with that. 

 

https://gopro.com/help/ContactUs

 

-Jay

View solution in original post


All Replies
Highlighted
GoPro
Posts: 6,097

Re: Karma Grip

Hi @chichoren07

 

  • Update Karma Stabilizer using Quik for Desktop.
  • Ensure a camera is installed.
  • Disassemble the camera from the Karma Stabilizer (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle or drone). Reassemble everything.
  • Try performing a Hard Reset again.

If issue persist please contact GoPro customer support. 

They can help you with that. 

 

https://gopro.com/help/ContactUs

 

-Jay