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Sightseer
Posts: 2

Karma Grip with Hero 4 Grip

I recently purchased the Hero4 harness and Karma Grip. When I connect the camera to the harness and grip, I can't record or do anything. The camera goes into charging mode and can't get out of it.  I can't change to different modes. I updated my Hero4 and everything, I just can't seem to fix it. HELP PLEASE. 
GoPro
Posts: 3,924

Re: Karma Grip with Hero 4 Grip

Hi @adlin,

 

I am sorry to hear that you are having some issues with that HERO4 Harness. I would make sure that it is properly installed on the Karma Stabilizer. You may want to disassemble that and re-assemble. Also make sure that the HERO4 is up to date with the most recent software. You may also want to try to hard reset the Karma Grip!

 

https://gopro.com/help/articles/How_To/How-to-hard-reset-the-Karma-Grip

 

Hopefully that takes care of it!

 

Cheers,

Ryan