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Tourist
Posts: 2

Karma Grip - not recognized in Quik for Desktop (Windows 10)

I received my Karma Grip and wanted to check the firmware version by hooking up the Karma Grip on my Windows 10 PC.... no luck; Quik is not recognizing my Karma Grip ; it only sees my Hero5 Black. The Hero5 is connected to the Karma Grip, than connecting to my PC. I tried this excercise on another PC (Windows 7) , and there it's recognized. I think it's a driver problem.

 

Anybody the same experience ?

 

 

Tourist
Posts: 3

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

Same here, windows10 64 Bit doesnt recognize KarmaGrip.

Manual DriverUpdate via MicrosoftCatalogDriver Pages fails.

(not 64Bit compatible, Files not found etc.)

Would be also glad to get some advice, since there are a lot of Bugs which I would like to get fixed with firmware 1.5.

 

Greetings,

Markus

Tourist
Posts: 4

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

Hi,

     had similar issues to yourself. Ended up installing the following package.

 

libusb-win32 - libusb-win32 devices - 10/31/2016 12:00:00 AM - 1.0.1.0


 just unzipped it and ran the KarmaGripDev.inf file.

after a couple of goes the machine finally saw the grip and i was able to update the firmware. Although Quik still seems to report a strange firmware revision it's no longer offering the update so I guess it must have worked.


Quik on windows 10 is very flakey though.

 

Good luck.

 

Tourist
Posts: 2

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

[ Edited ]

toughoasis47817 wrote:

Hi,

     had similar issues to yourself. Ended up installing the following package.

 

libusb-win32 - libusb-win32 devices - 10/31/2016 12:00:00 AM - 1.0.1.0


 just unzipped it and ran the KarmaGripDev.inf file.

after a couple of goes the machine finally saw the grip and i was able to update the firmware. Although Quik still seems to report a strange firmware revision it's no longer offering the update so I guess it must have worked.


Quik on windows 10 is very flakey though.

 

Good luck.

 



Can you tell me where you downloaded this file ?

Tourist
Posts: 2

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

[ Edited ]

Hi Tlc90,

 

I've been facing the same issue. Still unresolved to me! But the file you can download from microsoft. Following the link: http://www.catalog.update.microsoft.com/Search.aspx?q=gopro

 

Plz, check it out if solved to you and let me know.

Sightseer
Posts: 1

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

Thank you ... problem solved. i managed to update my Karma grip. 

Sightseer
Posts: 2

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

Thx solved my problem also.

Install the KarmaGripDev.inf and Quick sees the Grip!!

 

 

Tourist
Posts: 3

Re: Karma Grip - not recognized in Quik for Desktop (Windows 10)

Hi there,

 

doesnt work for me. Tried it on Windows7 and Windows10 PC's. No matter what driver I choose, it always tells me, there ist an error during install via Device Manager.

 

When I right clic on the Inf file, it tells me installation procedure not supported.

 

Any further suggestions?

 

Greets

 

Markus