05-20-2018 07:15 PM
Hi... I used my Karma grip today and fully discharged the battery, so that it died completely. Now I am trying to charge it again and the LED lights on the grip do not even flash. Is there a problem with the battery? I heard from someone that if a lithium battery discharges fully it is not good for the battery. Is it possible I have damaged it? I am charging it using the USB port on my computer, which is very slow. SHould I try using a wall charger or external battery pack?
Let me know thanks Jason firstname.lastname@example.org
05-22-2018 12:51 PM
I would suggest to use a wall charger and leave it charging for at least an hour since it was drained.
Also draining it wouldn't really damage the battery.
With regards to damage we really can't tell as of now since we need to gather more data to decide weather it's damaged or not.
Feel free to get back to us.
08-25-2018 10:47 AM