07-08-2017 05:36 PM - edited 07-08-2017 05:39 PM
I have a problem with Karma Grip.
When im tilt the Karma Grip it sound like something loose inside, What i need to do?
If you need, i have a video for example
Sorry for my english.
07-13-2017 10:14 AM - edited 07-13-2017 10:16 AM
i upload to YouTube
07-13-2017 11:15 AM
@evyatarh44011 - Thanks for posting that. It sounds like the speed of the movement is straining the motors a little and causing a little click. That movement shouldn't be outside of the normal allowances though.
Try calibrating the Grip. That may resolve this issue. Instructions are at https://gopro.com/help/articles/How_To/Calibrating-the-Karma-Grip.
If after calibrating you still hear the click, please reach out to our Support team. We'll dig a little deeper into it with you and get this taken care of.
11-12-2017 04:27 PM
It didnt help. I contacted GoPro two days ago and they informed me that they were going to replace it. Sent it out yesterday. They shouldve placed a washer between the twist clamp because it gets really noisey