Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
Reply
Highlighted
Sightseer
Posts: 1

Karma Grip Shuddering

[ New ]

HAving issues recently with my Karma grip (Well, always had the issues but not to its current extent).  When I power up the motors seem to judder until I wave the grip around to settle it down.  Will film fine for a while but every now and again it will judder.  AS said, waving it around seems to settle it down.  Ive tried hard reset, calibration etc.  Anyone experienceing this issue too?


Accepted Solutions
GoPro
Posts: 28,918

Re: Karma Grip Shuddering

[ New ]

Hi @redsurf18142

 

Please go over the steps below:

  1. Ensure a camera is installed.
  2. Ensure the Karma Stabilizer is up to date. (attach to Karma Grip and connect to Quik for Desktop. Keep in mind, this is only for the stabilizer and not the Grip Handle) 
  3. Disassemble the Karma Grip (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle). Reassemble everything.
  4. Performing a Calibration 
  5. Try performing a Hard Reset.

Should it still be the same, please reach out to our Support Team to further check on this.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 28,918

Re: Karma Grip Shuddering

[ New ]

Hi @redsurf18142

 

Please go over the steps below:

  1. Ensure a camera is installed.
  2. Ensure the Karma Stabilizer is up to date. (attach to Karma Grip and connect to Quik for Desktop. Keep in mind, this is only for the stabilizer and not the Grip Handle) 
  3. Disassemble the Karma Grip (Take the camera out of the harness, harness off stabilizer, and stabilizer off handle). Reassemble everything.
  4. Performing a Calibration 
  5. Try performing a Hard Reset.

Should it still be the same, please reach out to our Support Team to further check on this.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

 

Thanks!

Ej