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Tourist
Posts: 1

Impossible to find libusb-win32

[ New ]

Hello everyone, 

 

I have been desperately trying to donwload the drivers of my Karma grip since I got the notification on the screen to update the Karma grip

I can't seem to find the libusb-win32 devices 

When I connect the Karma, it does not recognize it, yet it recognizes the gopro. I tried to update everything on my computer HP Pavillion, nothing is working for me. 

Please help

 


Accepted Solutions
GoPro
Posts: 24,495

Re: Impossible to find libusb-win32

[ New ]

Hi @atrachan

 

If the steps on this article does not help, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 24,495

Re: Impossible to find libusb-win32

[ New ]

Hi @atrachan

 

If the steps on this article does not help, please reach out to our Support Team.

They are available by phone or chat through https://gopro.com/help/ContactUs

 

Thanks!

Ej