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Tourist
Posts: 4
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I want to cancel my order - RW00145775

hi,
 
I am from India, I ordered couple of products from GoPro website. By mistakenly I made the payment. I want to cancel my order. Please cancel my order.
 
I tried to contact customer support on website as well through phone. But couldn't able to contact them.
 
Nowhere to contact GoPro customer care .
 
So, I am mailing you. please help me out to cancel my product. 
 
My order no. :  RW00145775

Accepted Solutions
Highlighted
Tourist
Posts: 4

Re: I want to cancel my order - RW00145775

hi,
 
I am from India, I ordered couple of products from GoPro website. By mistakenly I made the payment. I want to cancel my order. Please cancel my order.
 
I tried to contact customer support on website as well through phone. But couldn't able to contact them.
 
Nowhere to contact GoPro customer care .
 
So, I am mailing you. please help me out to cancel my product. 
 
My order no. :  RW00145775

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Highlighted
Tourist
Posts: 4

Re: I want to cancel my order - RW00145775

hi,
 
I am from India, I ordered couple of products from GoPro website. By mistakenly I made the payment. I want to cancel my order. Please cancel my order.
 
I tried to contact customer support on website as well through phone. But couldn't able to contact them.
 
Nowhere to contact GoPro customer care .
 
So, I am mailing you. please help me out to cancel my product. 
 
My order no. :  RW00145775
Highlighted
Tourist
Posts: 4

Re: I want to cancel my order - RW00145775

please cancel my order, customer care numbers not working
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GoPro
Posts: 15,557

Re: I want to cancel my order - RW00145775

Hello @venki2012

 

We are not able to cancel orders here. You will need to contact our Support team so they can help you with your request. Please try reaching them again through phone via https://gopro.com/help/ContactUs

It would be best to call them during their hours of operation which is from 8:00 am to 5:00 pm Pacific Standard Time. 

 

Thanks, 
Marius