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Reply
Tourist
Posts: 4
Accepted Solution

I'd like to order a replacement part for the 3 way grip

[ Edited ]

HI, 


I'd like to order a replacement part for the 3 way grip. The upper most bracket broke so there are only one working "finger" for the bolt to fit through. Both of the outside "fingers" snapped off. Can I just order that arm piece? I attached a photo with a red circle around the piece I need. All the other parts are in great working order.

 

Thanks!

Bill

 

 

Screen Shot 2018-04-13 at 5.51.46 AM.png

Accepted Solutions
Explorer
Posts: 11,235

Re: I'd like to order a replacement part for the 3 way grip

You'll need to reach out to the GoPro Support Team for assistance https://gopro.com/help/ContactUs

View solution in original post


All Replies
Explorer
Posts: 11,235

Re: I'd like to order a replacement part for the 3 way grip

You'll need to reach out to the GoPro Support Team for assistance https://gopro.com/help/ContactUs
Sightseer
Posts: 1

Re: I'd like to order a replacement part for the 3 way grip

Were you able to get this part? I am also dealing with one of the tines that has broken off and would like to find a solution that does not include replacing the whole thing. 

 

Thanks, 

Denise 

 

Sightseer
Posts: 1

Re: I'd like to order a replacement part for the 3 way grip

I am noticing I have the same issue, but the arm has not broken off completely. I stopped using it before it completely failed. Is there a replacement option for this?

GoPro
Posts: 9,027

Re: I'd like to order a replacement part for the 3 way grip

 

Hi @zolla82

 

Our Support Team should be able to help you on this.

Reach out to them via phone or chat.

Please take note of their opening hours listed here: https://gopro.com/help/ContactUs

 

Regards,

Ej