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Hiker
Posts: 265

I can't buy Display Mod from Japan.

[ New ]

I can't buy Display Mod from Japan.


I cannot purchase the Display Mod at the URL below.


https://gopro.com/en/jp/shop/mounts-accessories/display-mod/AJLCD-001-EU.html


I live in Japan.


Why can't I buy it?


Accepted Solutions
Hiker
Posts: 265

Re: I can't buy Display Mod from Japan.

[ New ]

@mariustanya 

@aenriquez 

 

 

Is "Display Mod" treated as a battery?


So why can I buy "Light Mod" at the URL below in Japan?


https://gopro.com/en/jp/shop/mounts-accessories/light-mod/ALTSC-001-AS.html


We look forward to hearing from GoPro.

View solution in original post


All Replies
GoPro
Posts: 11,708

Re: I can't buy Display Mod from Japan.

[ New ]

Hello @godv. I just tried switching the region and language on the page to Japan, and also following the URL you've attached to your post, and I'm able to see that the Display Mod is available for your region.

 

 

If you haven't yet, try again after clearing cache and cookies or using a different browser. You may also explore using an incognito browser to see if it makes a difference.

Hiker
Posts: 265

Re: I can't buy Display Mod from Japan.

[ New ]

@aenriquez 

 

 

Thank you for your reply.


When I try to make a purchase, the following image is displayed.


When can I buy it at a Japanese retailer?

121465468546846545645614654564654564.PNG
GoPro
Posts: 17,460

Re: I can't buy Display Mod from Japan.

[ New ]

Thank you for the details that you provide, @godv. We have already sent feedback to the Ecomm team. We will post on this thread as soon as we get an update. 

Hiker
Posts: 265

Re: I can't buy Display Mod from Japan.

[ New ]

@mariustanya 

@aenriquez 

 

 

Is "Display Mod" treated as a battery?


So why can I buy "Light Mod" at the URL below in Japan?


https://gopro.com/en/jp/shop/mounts-accessories/light-mod/ALTSC-001-AS.html


We look forward to hearing from GoPro.