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Sightseer
Posts: 1

I am unable to download from camera - Hero 4. I - plug in camera to iMac, turn on camera, won't imp

Folw 3 steps. won't import, says Camera Files Accessible.  but Import is cancelled almost immediately.

What do I do next?

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GoPro
Posts: 18,762

Re: I am unable to download from camera - Hero 4. I - plug in camera to iMac, turn on camera, won...

Hi @geralds15755

 

Are you importing via Quik for Desktop?

What SD card are you using?

 

Here are some links you may refer to:

How to Import Camera Files to a Computer - Mac

Camera is not Recognized when Plugged into a Computer USB Port

Camera is Not Recognized on Quik for desktop - Mac

 

Thanks!

Ej