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Tourist
Posts: 2
Accepted Solution

How to register for update wifi backpack for hero2?

How to register for update wifi backpack for hero2?

when i open fusio studio and wan to update bacpac, i must to register my device on the web site, but on the devices list to registration i can't find wifi bacpac and dont know how to update.


Accepted Solutions
GoPro
Posts: 3,505

Re: How to register for update wifi backpack for hero2?

Hi @epicgorge6740,

 

Once you click the link there is a contact us or chat request field. 

If you can't access chat support try to change your country to United States. 

Change location is located on the upper right hand corner of the screen. 

 

Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 7,936

Re: How to register for update wifi backpack for hero2?

Hello @epicgorge6740. If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to help. You may reach them by phone or chat. When you do,, make sure you have your devices and their information handy. 

Tourist
Posts: 2

Re: How to register for update wifi backpack for hero2?

Hi, thank you but how, I try to find some ways to make dialog with support, and if go by your link, anyway I stopped here on this forum.... :)

GoPro
Posts: 3,505

Re: How to register for update wifi backpack for hero2?

Hi @epicgorge6740,

 

Once you click the link there is a contact us or chat request field. 

If you can't access chat support try to change your country to United States. 

Change location is located on the upper right hand corner of the screen. 

 

Regards,

-Jay