01-10-2018 02:57 PM
I have reset all connections on camera and paired again from remote. But I think the problem is worse and remote may have 3 pairings to my same one and only camera. How do I reset smart remote to factory default?
I tried one solution of pressing power and red button together on remote for 10-20 seconds numerous times and remote doesn’t reset.
Same problem continues - camera and GoPro connect and reconnect few times and eventually smart remote freezes till I press power button for 8 seconds to power remote.
Remote is very key to how I plan to use this camera on my vacation and I need help.
01-10-2018 09:52 PM
@tbird2018 - Sounds like you're doing the correct method. Here are the instructions: "Press and hold the Power/Mode button on the remote for about 8 to 10 seconds. The remote will power off and can then be powered back on if that's what you want to do."
If you give our team in Australia a call at 61 1800 247034 or 1 800 878 914, they can help you with this.
01-11-2018 12:46 PM