Ask a Question
GoPro Support Hub Find a solution. Share a solution. Ask a question. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Mounts + Accessories
%3CLINGO-SUB%20id%3D%22lingo-sub-310437%22%20slang%3D%22en-US%22%3EHow%20do%20I%20order%20a%20replacement%20case%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310437%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-310437%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMounts%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-310492%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20I%20order%20a%20replacement%20case%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-310492%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92654%22%20target%3D%22_blank%22%3E%40redcliff4378%3C%2FA%3E%2C%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20may%20visit%20our%20website%20and%20go%20to%20shop%20or%20contact%20our%20customer%20support%20team%20via%20phone%20or%20chat.%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3E-Jay%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-312573%22%20slang%3D%22en-US%22%3ERe%3A%20How%20do%20I%20order%20a%20replacement%20case%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-312573%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F92654%22%20target%3D%22_blank%22%3E%40redcliff4378%3C%2FA%3E.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20am%20sorry%20to%20find%20that%20you%20have%20a%20broken%20frame.%20Based%20on%20the%20picture%20that%20you%20provided%2C%20I%20cannot%20quite%20figure%20out%20if%20this%20is%20for%20Hero7%20Black%20Camera%20or%20the%20stabilizer.%20Just%20the%20same%20let%20me%20share%20the%20link%20for%20either%3A%3CBR%20%2F%3E%3CBR%20%2F%3E1.%20Hero7%20Black%20Frame%3A%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2Faccessories-3%2Fthe-frame%2FAAFRM-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fshop.gopro.com%2Faccessories-3%2Fthe-frame%2FAAFRM-001.html%3C%2FA%3E%3CBR%20%2F%3E2.%20Karma%20Harness%3A%20%3CA%20href%3D%22https%3A%2F%2Fshop.gopro.com%2Faccessories-3%2Fkarma-harness%2FAGFAU-001.html%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fshop.gopro.com%2Faccessories-3%2Fkarma-harness%2FAGFAU-001.html%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20these%20are%20not%20what%20you%20are%20looking%20for%3B%20you%20may%20comment%20back%20or%20contact%20our%20customer%20support%20team%20for%20immediate%20help%3A%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EI%20hope%20this%20helps.%3CBR%20%2F%3E%3CBR%20%2F%3EV.%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 1
Accepted Solution

How do I order a replacement case?

 
Gopro-case.jpg

Accepted Solutions
GoPro
Posts: 3,505

Re: How do I order a replacement case?

Hi @redcliff4378,

 

You may visit our website and go to shop or contact our customer support team via phone or chat. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

View solution in original post


All Replies
GoPro
Posts: 3,505

Re: How do I order a replacement case?

Hi @redcliff4378,

 

You may visit our website and go to shop or contact our customer support team via phone or chat. 

https://gopro.com/help/ContactUs

 

Regards,

-Jay 

Highlighted
GoPro
Posts: 159

Re: How do I order a replacement case?

Hi @redcliff4378.

I am sorry to find that you have a broken frame. Based on the picture that you provided, I cannot quite figure out if this is for Hero7 Black Camera or the stabilizer. Just the same let me share the link for either:

1. Hero7 Black Frame: https://shop.gopro.com/accessories-3/the-frame/AAFRM-001.html
2. Karma Harness: https://shop.gopro.com/accessories-3/karma-harness/AGFAU-001.html

If these are not what you are looking for; you may comment back or contact our customer support team for immediate help:

https://gopro.com/help/ContactUs

I hope this helps.

V.