03-03-2021 02:06 PM
How do I get a replacement windscreen for my hero 9 black media mod.[ New ]
How do I get a replacement windscreen for my hero 9 black media mod. I left it in a rental car and ca not get it back. I called GoPro to see if they could send me a new one. They said that they did not have them separately and that I would have to buy a whole new media mod!
first of all I can't afford to buy a new one. And second, what do I Do with the old one I Amy very disappointed with the warranty and will think twice before I buy another GoPro product
Solved! Go to Solution.
04-17-2021 06:43 PM
Re: How do I get a replacement windscreen for my hero 9 black media mod.[ New ]
I called the GoPro support number, twice, the first time unsuccessful, but the second time the lady on the phone was very helpful, and sent me a replacement for free. Sometimes it's a hit and miss. I also searched all over the internet for one, but could not find it. To get a hold of GoPro though, you have to request a call back.here is the link: https://gopro.com/help/ContactUs