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Sightseer
Posts: 1

Hero4 waterproof case latch broken?

I bought a Hero4 with the waterproof case last year and I've only used it a few times and the latch broke already. It was already a bit loose when the guy was showing me how to attach it because it kept coming off the metal wire, but I didn't think much of it because it's my first GoPro. Any solutions would be greatly appreciated! 

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GoPro
Posts: 3,924

Re: Hero4 waterproof case latch broken?

Hi @vanessab136,

 

If you reach out to our Support team directly they may be able to help you out with that! https://gopro.com/help/PKBContactus

 

Best,

Ryan