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Sightseer
Posts: 1

Hero+ - token case cannot mount camera to anything

Hi, the plastic parts that secured the camera to the selfie stick snapped completely off and I am unable to attach the camera go anything - because the camera is attached to the case I am unable to change the case which in essence makes the camera pretty much useless as I can't mount it to anything.

How do I get this resolved?

Thanks
Kellie
GoPro
Posts: 6,438

Re: Hero+ - token case cannot mount camera to anything

Hello @loyalriver37665

 

If you contact our Support team here https://gopro.com/help/ContactUs , they will be able to look into options for you. You may reach them by phone or chat. When you do, have camera information and sample pictures ready so you get assisted as quickly as possible. 

 

Thanks, 
Marius