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Sightseer
Posts: 1

Hero session mount/case cracked whilst jet skiing

Hi there, I’ve had my hero session for 2 years now and love it, used it for mountain biking on helmet and loads of other stuff whilst on holiday and in pool and jet skiing and whilst on holiday 5 days ago the case that the go pro came in cracked whilst I was on a jet ski, it was under no duress and I nearly lost in in the ocean, how can I get a replacement please as I thought it was made of tougher stuff, it has survived many a mountain bike crash but not 20 mins on a jet ski, how can I get a replacement please
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GoPro
Posts: 9,584

Re: Hero session mount/case cracked whilst jet skiing

Hi @noblesurf03146

 

The frame for the Session camera is no longer available on gopro.com but you may check other stores or channel if they still have it on their end..

 

You may also try to reach out to our Support Team through https://gopro.com/help/ContactUs          

 

Regards,

Ej