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Tourist
Posts: 2

Hero + case broken

The case of my gopro hero + just broke, I want to know how to fix it or do you have a costumer support where I can go to repair it in Colombia?
Explorer
Posts: 11,998

Re: Hero + case broken

What part broke? GoPro does not do repairs, but they might be able to help you out with getting a new camera if you are unable to fix yours.

You can contact the GoPro Support Team here https://gopro.com/help/ContactUs
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Tourist
Posts: 2

Re: Hero + case broken

Where the case and the stick join, thanks Daniel
Explorer
Posts: 11,998

Re: Hero + case broken

Unfortunately there is not much you can do in that case except perhaps DIY new finger mounts. If the GoPro Support Team isn't able to come up with an acceptable solution, then you can try to fix it yourself.

One possible way to fix it would be to sand down the bottom of the case so that it's flat. Leave it a little rough and then either fiberglass or epoxy new finger mounts such as these https://shop.gopro.com/accessories-3/fusion-mounting-fingers/ASDFR-001.html The Fusion Mounting Fingers are strong but how well they will work will be dependent on how well you attach them.