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Tourist
Posts: 4

Hero 9 Max Lens Mod Availability

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Hi, When will the Max Lens Mod be availble for purchase? Any estimated dates would be helpfull please...


Accepted Solutions
GoPro
Posts: 20,534

Re: Hero 9 Max Lens Mod Availability

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Hello Everyone. Demand has been high and we are replenishing inventory as quickly as possible. It would be best to check the product page at https://gopro.com/en/us/shop/mounts-accessories/hero9-black-max-lens-mod/ADWAL-001.html regularly. Thanks!

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Tourist
Posts: 8

Re: Hero 9 Max Lens Mod Availability

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I have failed to get an availability estimate from GoPro Support for 3 weeks now... 

 

I am not buying the Hero 9 until the Lens is available for purchase, and I urge others to do the same.

 

Beyond belief that the "killer feature" of their flagship product is not available to purchase. Sad when a company effectively spits on  loyal customers.

 

Please inform/communicate with your customers GoPro.

 

Shamefully, this is all I've managed to find:maxlens.png

 

Hiker
Posts: 28

Re: Hero 9 Max Lens Mod Availability

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Any update on this, Customer Service?

Please give us a projected Availability Date.

Tourist
Posts: 8

Re: Hero 9 Max Lens Mod Availability

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Randomly checked the GB gopro site about 3 hours ago and the lens mod was available - managed to grab one. 

About an hour later - Out of Stock. Smiley Sad

 

I had requested a in-stock email notification. Didn't receive one for this or the previous batch.

 

I have been checking the site frequently, every day for 2 months. Pain in the *ss.

Don't know why they don't do a pre-order at least...

 

Good luck mate.

 

Tourist
Tourist
Posts: 2

Re: Hero 9 Max Lens Mod Availability

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Same here, 1430 they released a few stock, managed to grab one within 3 minutes, 5 minutes later..sold out.
GoPro
Posts: 20,534

Re: Hero 9 Max Lens Mod Availability

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Hello Everyone. Demand has been high and we are replenishing inventory as quickly as possible. It would be best to check the product page at https://gopro.com/en/us/shop/mounts-accessories/hero9-black-max-lens-mod/ADWAL-001.html regularly. Thanks!

Tourist
Posts: 8

Re: Hero 9 Max Lens Mod Availability

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GoPro - Might be worth considering limiting orders to one per customer whilst stock is limited? People are scalping these on ebay for 4x RRP. Not cool. 

Hiker
Posts: 42

Re: Hero 9 Max Lens Mod Availability

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You HAVE to put a limit of 1 per customer at least until you have plenty of stock available for everybody.

There are pigfu__ers who buy 4 at a time (and brag about it on Facebook) only to sell them on eBay for 3-4 times the price...  Smiley Mad


And others like me check the page about 37 times a day trying to order one and can NEVER get one.  Of course I entered my email the day the Hero9 Black was released to be notified when you have some in stock and never got any email...

GoPro
Posts: 20,534

Re: Hero 9 Max Lens Mod Availability

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Thank you for the feedback, @rag3gecko and @sebastienm8873. We will share this with the Ecomm team. 

Tourist
Tourist
Posts: 2

Re: Hero 9 Max Lens Mod Availability

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@GoPro  Requested the same via chat today checking my order:

 

( 9m 59s ) Rona Kristine: Are we good? do you have other concern that you needed assistance with?
( 10m 18s ) Visitor: I hope gopro put a limit on those lenses as well, I am seeing people bulk buying and selling on ebay for 3-4 x the RRP price, sad to see such greed
( 10m 25s ) Visitor: max lens mod
( 11m 7s ) Visitor: you been a great help thank you, would appreciate if you could feed back the concern on bulk buyers ripping people off, you can see for yoursel fon ebay, pathetic people are so greedy

GoPro
Posts: 20,534

Re: Hero 9 Max Lens Mod Availability

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This is noted. Thank you, @lxv. We anticipate resupply on a weekly basis so please continue to watch out for updates on the product page. 

Hiker
Posts: 52

Re: Hero 9 Max Lens Mod Availability

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Your credibility is at a new low.

Hiker
Posts: 50

Re: Hero 9 Max Lens Mod Availability

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I check AT LEAST 3 times a day usually more. I have not seen the Max Lens Mod in stock since the first release on Oct. 16th. I hear about people getting them and it's really frustrating...

Sightseer
Posts: 3

Re: Hero 9 Max Lens Mod Availability

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This is just silly.
Sightseer
Posts: 3

Re: Hero 9 Max Lens Mod Availability

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Failure!
Sightseer
Posts: 3

Re: Hero 9 Max Lens Mod Availability

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I have a 9 just sitting in it's box
Tourist
Posts: 8

Re: Hero 9 Max Lens Mod Availability

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Tourist
Posts: 8

Re: Hero 9 Max Lens Mod Availability

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Nomad
Posts: 185

Re: Hero 9 Max Lens Mod Availability

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Yesssssssssss :-)

Hiker
Posts: 50

Re: Hero 9 Max Lens Mod Availability

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YOOOOOOOO!!!!!! Max Lens Mods AVAILABLE NOW!!!  November 9th 2020!!!  I just checked out and bought mine!!! and YES...I ONLY PURCHASED ONE! LOLOLOL!

Hiker
Posts: 28

Re: Hero 9 Max Lens Mod Availability

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Nice! Thanks for the callout.

 

Sightseer
Posts: 2

Re: Hero 9 Max Lens Mod Availability

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They are in stock
Sightseer
Posts: 2

Re: Hero 9 Max Lens Mod Availability

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In stock
Sightseer
Posts: 1

Re: Hero 9 Max Lens Mod Availability

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Hey, it ´s available now (19.11.2020 - EU)

Tourist
Posts: 6

Re: Hero 9 Max Lens Mod Availability

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See it available now. 12:06 am 11/20/20 USA