Hero 8 black record button not working with protective housing on[ New ]
Re: Hero 8 black record button not working with protective housing on[ New ]
Do you observe the same when the camera is on its own?
If it's the same, see if re-flashing the software will help. Follow the manual update steps on
If it's only observed when the camera is on the housing, please let our Support Team check on this further. https://gopro.com/help/ContactUs
You may also refer to the same store/shop you got the housing from for a faster turnaround.