Hero 8 Sleeve Split [ New ]

[graemef1708]

Hi,

I have just found that the sleeve for my Hero 8 is split around the front status screen diagonally to the corner .. I purchsed this in May 2020 and it has been in a drawer for the last 6-8 months without use.

Can i get this replaced under warranty?

thanks

[aragon1006]

Hi @graemef1708

Let our Support Team take a look at what happened.

It will also be best if you can share a picture of the camera with them.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

Thanks!

Ej

[graemef1708]

pic of the split attached 

[graemef1708]

pic attached of the split