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Tourist
Posts: 3

Hero 8 Sleeve Split

[ New ]

Hi,

I have just found that the sleeve for my Hero 8 is split around the front status screen diagonally to the corner .. I purchsed this in May 2020 and it has been in a drawer for the last 6-8 months without use.

 

Can i get this replaced under warranty?

 

thanks

GoPro
Posts: 25,269

Re: Hero 8 Sleeve Split

[ New ]

Hi @graemef1708

 

Let our Support Team take a look at what happened.

It will also be best if you can share a picture of the camera with them.

You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

Please have your camera's serial number and proof of purchase ready.

 

Thanks!

Ej

 

Tourist
Posts: 3

Re: Hero 8 Sleeve Split

[ New ]

pic of the split attached 

Tourist
Posts: 3

Re: Hero 8 Sleeve Split

[ New ]

pic attached of the split

GoProCase.jpg