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Sightseer
Posts: 1

Hero 8 Shutter button not working when using GoPro Dive suit only at depth.

[ New ]

This has occured three times diving  in a row. Works fine at the start of the dive then shutter button stops working. Power button is OK . Come up to the surface then button works again. I have two identical set ups. Only this exact one is giving me the problem. Thinking of swapping out the camera to see if its the housing or the camera.  Any issues with pressure distorting the housing ever been reported.? 

GoPro
Posts: 24,495

Re: Hero 8 Shutter button not working when using GoPro Dive suit only at depth.

[ New ]

Hi @willy3988

 

Sorry for any trouble caused.

Let our Support Team check on this further.

Please submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej