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Sightseer
Posts: 1

Hero 4 dual charger not working

I am trying to charge my batteries with the dual charger but the lights dont turn on and i have no clue if it working. I can only charge the batteries through my hero4 camera. Is the dual charger broken?
GoPro
Posts: 3,505

Re: Hero 4 dual charger not working

If there is no light that should be a defective unit.

 

Try to use other power source such as Power Bank or USB port of a computer.

 

If it's still not working try to ask our customer support team to check.

 

You can contact them via phone or chat: https://gopro.com/help/ContactUs

 

Regards,

-Jay